ENTERPRISE & M365

Sales-system and IVR integration

Sales interactions needed a connected telephony and lead-management experience.

SWD INFOTECH

Business context

Sales interactions needed a connected telephony and lead-management experience.

SWD INFOTECH

Delivery and capabilities

Integration work connecting IVR, sales and SharePoint processes.

SWD INFOTECH

Engagement and technical background

Al Arkkan · IVR integration with sales platform. Related engineering experience informs our cross-industry delivery practice.

RELATED EXPERIENCE

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Enterprise & M365

Sales quotation, vehicle and service-request applications

Configurable enterprise tools for complex forms, asset data and document output.

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Innovation, quality and audit workflow platforms

From employee idea intake to calibration reminders and supplier-quality action registers.

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Operational readiness and performance dashboards

Dashboards bringing departmental plans, progress, costs and overdue work into connected executive and operational views.

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PR/PO executive analytics dashboard

A purchasing dashboard for analyzing procurement request and order information imported from recurring Excel reports.

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